Thursday, December 3rd, 2009

ITIL certification is for individuals and it signifies different levels of awareness and capability with regard to ITILITIL training is undertaken in the UK by over 30 specialist training companies- All accredited on behalf of the OGC. They use approved course materials based on the official ITIL manuals – and they prepare delegates for exams which are usually included in the training course.ITIL Qualification StructureThere are 4 levels within the ITIL Version 3 qualification structure, providing a systematic route from Foundation through to higher level management qualifications- Foundation- Intermediate- ITIL Expert- ITIL MasterThe new ITIL qualifications scheme recognises the value of existing v2 qualifications and introduces a system that gives credits for both ITIL v2 and v3 courses.To achieve the ITIL Expert qualification, candidates must achieve at least 22 credits, two of which can be gained at Foundation level. (Full details of the credits system, examinations and pre-requisites can be found via thewww.best-management-practice.com website.)ITIL FoundationThis is the first step on the ITIL v3 education programme. The course explains the basics of ITIL, its terminology and common processes. It also travels through the Service Lifecycle, defining the roles and responsibilities involved.Who should attend: Anyone involved in IT or the businessDuration: 3 daysExam: 40 Questions multi choice – pass mark 26Credits: 2ITIL IntermediateAt the ...
Tags: Duration, Scheme Recognises, Specialist Training
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