Sunday, October 18th, 2009

Unplanned downtime—Power Outage, Acts of God, Fire, you can name them small and large but all cost your company revenue. Preparing to recover your voice system can be intimidating and costly until hosted IP PBXs.Here are some best practices to help your organization meet its Recovery Time Objectives (RTO) as it applies to your Voice applications.1. Highly Reliable Telecommunication Carrier InfrastructureMost providers will center their presentations around Disaster Recovery solutions based on what to put on premises for back up and redundancy. This is all in an effort to eliminate single points of failure. Before mitigating single points of failure at your location it is important to assess the resiliency and redundancy of your telecommunication provider’s network. Is it redundant? Does it have single points of failure? How many soft switches do they maintain? Are their switches set-up to be geographically diverse? In a properly architected Hosted IP PBX model that is built for redundancy, (multiple switches at many locations with live failover) you can almost assure 100% inbound call capacity.2. Where is the Call Control (Inside or Outside your building)If the call control is maintained in the building than imagine the limitations. Someone needs to be in the building, someone needs to call a PBX maintenance person, then the typical two ...
Tags: Ip Pbxs, Network Model, Pbx Maintenance
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